Shipping & Returns
Picking up at the store
In addition to this fantastic webshop, we also have a beautiful store in the heart of Venray! Most of the products are beautifully styled here, ready for sale. Collection is possible by appointment and during opening hours (also agreed in advance!). The shop is open from Wednesday to Saturday between 10:00 AM and 5:00 PM. You are very welcome, the shop is located at Poststraat 10-12 in Venray.
Small items can be sent by post. We ship our items always insured and registered. The costs are from 10.00..
Transport of large items within the Netherlands is generally arranged by the * own delivery service of the Timeless Art itself. The costs of this transport depend on the item and distance. Inquire by e-mail about these delivery costs:email@example.com
* Our own delivery service tries to keep costs as low as possible by combining multiple deliveries to customers! As a result, the delivery time can be longer.
We also deliver our products outside the Netherlands. The costs for this transport are on request via e-mail:firstname.lastname@example.org
Articles are sent when the total amount (incl. Shipping costs) has been credited to the bank account number of the Timeless Art. As soon as the money is in the account, the item will be shipped within 5 working days. You can follow the package by means of a tracking code.
We do not only deliver to the door, if possible and in consultation (lift available, extra hands when lifting) we deliver the goods to the desired space. Any additional costs will be agreed with you in advance.
If desired, an item can be returned at the expense of the customer. This must be reported immediately upon receipt by e-mail. Returns are possible within 7 days after purchase / receipt of the item, only if the item is in exactly the same condition / condition as when it was sold.
Costs incurred for shipping to the customer and / or the return or delivery of items are at the expense of the buyer.